Privacy, Refund & Delivery Policy

This Privacy Policy governs the manner in which Admires.com collects, uses, maintains and discloses information collected from users (each, a "User") of Admires.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Admires.com.

Personal identification information

When you shop on Admires.com, we obtain information needed to complete your transaction. This may include your name, shipping address, billing address, telephone number, credit/debit card number with expiration date, and email address. If you enter certain of our contests or giveaways, we may collect additional information.  Under no circumstances do we sell, or rent your personal information to outside parties. In addition, the customer contact information you provide will be used for registration purposes to Admires.com and contact purposes concerning the status of an order, answer your questions and, unless you choose to opt-out, to send you communications about upcoming sales, discounts, contests, newsletters and Admires.com promotions and product information.

We will collect personal identification information from you only if you voluntarily submit such information to us. You have the right to refuse to supply personal identification information, please be aware though this may inhibit our ability to effectively process your order or ensure effective communication in relation to such a transaction.

Non-personal identification information

We may collect non-personal identification information about you when you interact with Admires.com. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Admires.com collects and uses Users personal information for the following purposes: 

To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To process transactions: We may use the information Users provide about themselves when placing an order only to fulfil your order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails: The email address you provide for order processing purposes; this will be used to send you information and updates pertaining to your order. It may also be used to respond to your enquiry, and/or other requests or questions. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or related service information.

If at any time you would like to unsubscribe from receiving future timely promotional communication emails we include detailed information of how to unsubscribe located within the site or you may email Admires.com requesting to opt out of such promotional e-mails and communications.  

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use the third-party service provider Shopify to help us operate our business and our Site. We may also use third-party providers to administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission by means of your direct opt in to receiving such communications.

Changes to this privacy policy

Admires.com has the discretion to update this privacy policy at any time. We encourage you to frequently check this page for any changes to stay informed about how we use and protect your personal information. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of subsequent modifications.

Your acceptance of these terms

By using Admires.com, you acknowledge your acceptance of this policy and terms of service. Your continued use of Admires.com following the posting of changes to this policy will be deemed your acceptance of those changes.

Queries

In the event of a query in relation to this Privacy Policy please e-mail admiresjewellery@gmail.com where a friendly staff member will be happy to help.

Delivery Policy

All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, the method of delivery and the quantity of items ordered, and in addition, your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, customs duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.